All products produced by Sturdy Cycles are covered by a lifetime warranty for the original owner. This is not transferable and covers material and workmanship defects. Any third party components supplied are covered by their respective manufacturer warranty periods.

There are a range of finishing options available on custom builds. They are divided in to broad tiers based on the associated labour cost. These options are outlined and discussed as part of the design process. The tiers range in cost from £400-£1200 (Ex VAT).

Unless otherwise specified custom finishing is not available on other components.

On completion of a build it will be securely packed into a purpose made container. Onward shipping to customer address can be arranged or customers can arrange for a collection to be made from the workshop.

Collection in person is also an option.

Almost all items are made to order and so have a lead time associated with production. These are estimated and whilst every effort is made to ensure that the estimates are realistic they cannot be guaranteed. Please consider this when placing an order.

We love to meet our customers in person if possible and enjoying showing people around the workshop and all of what goes on behind the scenes. However we ask that this is by appointment only.

The workshop is a very busy place and we have no dedicated showroom space or staff to man it. In order to maintain consistent service to both existing customers and interested parties who would like to visit its important that you get in touch first.