Shipping policy

PRICES, SHIPPING AND HANDLING, CHARGES AND TAXES.

The price charged for a Product will be the price in effect at the time the order is placed and will be set out in the order receipt and order confirmation email. Sturdy Cycles Ltd may change prices at any time without notice. Price increases will only apply to orders placed after such changes. Sturdy Cycles Ltd charges UK VAT where required by law. If you are ordering from outside the UK and have any question about taxes please contact us prior to placing your order to confirm any appropriate charges. By selecting the ordering option to pay or not to pay UK VAT you agree to be bound by your decision. Prices for Bespoke Cycles and Products do not include charges for shipping and handling. Separate charges for shipping will be itemised in your shopping cart and on your Sturdy Cycles Ltd order confirmation email.

‍AVAILABILITY, DELIVERY, AND CIRCUMSTANCES BEYOND REASONABLE CONTROL.

Sturdy Cycles Ltd does not guarantee the availability of any Product in the Online Shop. Sturdy Cycles Ltd reserves the right, without liability or earlier notice, to change, discontinue or stop making any Product. We will provide you with the information on the latest expected delivery date which will be specifically agreed with you. In case you unreasonably defer delivery or delay the receipt of delivery after we have notified you that we have tried to deliver the ordered items to you, or if you have provided us with an incorrect delivery address which results in an unsuccessful delivery, the delivery package will be returned to us. Subsequent attempts to deliver will incur extra delivery charges. In the case of Products that remain undelivered and are returned to us undelivered, we consider that you have exercised your right to cancel the contract and when we receive the returned delivery package we will refund you in accordance with our return policy less the reasonable additional costs incurred by Sturdy Cycles Ltd. In the case of Bespoke Cycles and Products Sturdy Cycles Ltd shall not be held responsible for delay or failure to perform if the delay or failure is caused by any circumstances beyond its reasonable control including but not limited to acts of war or terror, strikes, national or local states of emergency, failure of transportation facilities, power or utility outages, earthquakes, or other natural disasters or interruptions to material supply chains. Customers may collect their Bespoke Cycle or Product from Sturdy Cycles Ltd workshop at a time and date set by prior agreement. International customers who make this arrangement must be aware that leaving the UK without the correct customs paperwork may result in extra taxes being levied at either the exit customs authority or upon entry to another jurisdiction. Sturdy Cycles Ltd will not accept any responsibility or liability for excess taxation charges levied if a customer adopts this method of collection and transportation. Sturdy Cycles Ltd are not authorised to advise on any import/export taxation arrangements or issues.